Collaborative Project with Tourism Ireland Delivers Enhanced Business Continuity Plan
Our resilience team at RAB are proud of the long-standing relationships that have been forged with a wide range of private and public sector clients across Europe.
One recent example is an ongoing business continuity project with Tourism Ireland. Their organisation was established as one of the “six areas of co-operation” under the framework of the Belfast Agreement of Good Friday 1998. RAB Consultants were initially commissioned by Tourism Ireland in 2022, specifically to review and enhance their Business Continuity Management System (BCMS).
The first phase involved conducting a Business Risk and Impact Assessment to understand the risk landscape and the impact that disruption could have on their business operations.
Using the findings of this assessment, along with Tourism Ireland’s own learnings from the Covid-19 pandemic, the RAB Team designed a new Business Continuity Plan (BCP). This new BCP consolidated nearly 30 existing plans and procedures into a single document. It provides a toolkit of flow charts, action cards, look-up tables and working principles that Tourism Ireland can use to limit disruption to their operations should a risk materialise.
The work was led by Sophie Dusting, our Senior Resilience Consultant: “This is a fantastic project to work on and we are proud of the outcomes. It has involved close collaboration with our team here at RAB and the two key Tourism Ireland teams based in Coleraine and Dublin. This included working on the assessment and BCP design, developing products that work for their specific risks, while aligning the overarching BCP to the BCI Good Practice Guidelines and ISO 22301 Business Continuity standard.”
The BCP was tested through a discussion-based table-top exercise in April 2024 and will be subject to further scrutiny and testing over the next few months.
Conor Marshall, project lead from Tourism Ireland, commented on the ongoing project: “The quality of all products has been excellent, specifically the documentation, presentations and scenario in the BCP test exercise. All have been produced to the brief and timescales and I’ve had excellent feedback from other members of the Tourism Ireland team.”
This project was included in the submission and citation which contributed to Sophie winning the Continuity & Resilience Consultant of the Year at the 2024 BCI Europe Awards.
RAB deliver a wide range of resilience services for both public and private sector organisations. More information is available here on our website, or you can get in touch for an informal discussion on your specific project by email to enquiries@rabconsultants.co.uk or call our head office in Lichfield on 0330 223 6475.